| About Us Westcountry Music Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@westcountry-music.co.uk Our Contact details: Westcountry Music Ltd 25 Church Street Heavitree Exeter EX2 5EP Telephone/Fax: 01392 421966 Email: sales@westcountry-music.co.uk |
| Making A Purchase Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. Significant discounts are available for choirs ordering large numbers of copies. Please contact us for details. An invoice will be sent with your goods. Please forward a cheque in settlement of the invoice, within fourteen days. Thereafter we reserve the right to impose a surcharge if an order remains unpaid after 21 days. All items remain the property of Westcountry Music Ltd until paid for in full. We look forward to further orders in the future. |
| Shipping And Handling All items include postage and packing. |
| Delivery Schedule Your order will be despatched as quickly as possible. We will contact you in the case of any delay. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Credit Card Security We do not currently accept payment by Credit or Debit Card. |
| Guarantee Westcountry Music guarantee your satisfaction at all times. |
| Reaching Us If you need to reach us, please email us on sales [at] westcountry-music [dot] co [dot] uk Alternatively, you can call on 01392 421966 (International +44 (0)1392 421966) Or write to us at: 25 Church Street Heavitree Exeter Devon EX2 5EP United Kingdom |
| Privacy Policy Westcountry Music Limited do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
| Returns Policy NON-FAULTY GOODS: You have the right to return your goods for a refund within 7 working days from the day after you received the goods. Used goods are non-refundable unless found to be faulty. A refund for the goods will normally be made by cheque. Refunds cannot be made for postage charges. These include those made to ship the goods to you in the first instance and those incurred by yourself in returning the goods to us. Please email us at sales@westcountry-music.co.uk to arrange the return of goods. Please quote your order number at all times. FAULTY GOODS: In the unlikely event of finding a product to be faulty, please email us at sales@westcountry-music.co.uk to arrange the return of the item. Please quote your order number at all times. |
| Remittance Terms Payment is due within 14 days of invoice date. Thereafter, we reserve the right to impose a surcharge if an invoice remains unpaid after 21 days. |
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